FAQ

We've got answers for all of your questions.

Support

You can contact us for dedicated support at info@buzzy.pro

Yes, you should have an account so that we can assign tips correctly. Having an account will also give you access to all other services such as private messages and content access.

Yes, you can send and receive tips and use the main functions (Link Tree and Projects) without having to pay for a subscription. We take a 10% commission fee from transactions.

We have a few Premium Services (Messenger, Feed, Content Publishing) that would required a monthly fee but you can receive access to these services by agreeing to a higher commission fee from each transaction.

Absolutely, we use the most advanced technology to keep your data safe. We don't use cookies for advertising and your information is never shared with anyone or any third party.

You decide what information is public and private. The payment information is directly managed by Stripe and is completely secure.

Sending Tips

You can send tips using your credit card or PayPal account.

Yes, you can find your sent tips in the Admin Section.

Yes, people receiving your tips will not see your name, the bank statement will only have BuzzyPro as the descriptor of the sending party. Your bank statement will also have BuzzyPro as the descriptor.

Yes, of course, you are in complete control of how much you send as a tip. We have a minimum tip amount of €3.

Yes, the payment processor will automatically convert the tip amount to the currency of your card.

Receiving Tips

From the Admin Section click on PayOuts and then on "Connect Stripe Account".

You will be taken to Stripe where you will be able to set up your PayOut information.

You receive your tips on your bank account immediately at the time of payment.

Stripe is a world-leader in payment services and they have the most advanced tools to process payments promptly and safely.

No, the set up procedure will only collect your banking information to receive your payments. You don't need to sign up for a Stripe account.

Manage Your BuzzyPro Account

Nope, you can have as many links as you wish.

It's an important page to explain to your supporters and followers what you are working on, so that they can send you tips to support your work and projects.

You can suggest how much supporters can send you as a tip, however, this is only a suggestion and your supporters can change the sent amount before sending the tip your way.